Frequently Asked Questions

Contents

1. Definitions

2. FAQS

A. Bible Lesson editions

Which formats are available for myBibleLesson?
What is the difference between myBibleLesson and eBibleLesson?

B. Choosing a web browser and navigating the Bible Lesson

Which web browser should I use for myBibleLesson?
How do I navigate the Bible Lesson online?
How do I navigate the Bible Lesson on a mobile device?

C. Subscribing, managing, and logging in to your myBibleLesson account

How do I subscribe to myBibleLesson?
How do I log in to myBibleLesson?
I’m having difficulty logging in to my account. What can I do?
How many Bible Lessons are available once I’ve logged in?
How can I cancel my myBibleLesson account?
How can I reinstate my inactive myBibleLesson account?
My credit card was declined. What should I do?
I forgot my password / my password doesn’t work. What should I do?
My email address doesn’t work / I need to update my email address in my account profile
I’m not receiving my weekly email notification. What should I do?

D. Reading and listening to the Bible Lesson online or on mobile

Can I read a Bible Lesson without downloading it?
Do I need special software to read myBibleLesson?
Is there a Bible Lesson app for my mobile device?

E. Downloading the Bible Lesson

What are the general steps for downloading a Bible Lesson?
How can I download, read and print a Bible Lesson PDF?
How can I download a Bible Lesson PDF to my Kindle or Kindle Fire devices?

F. Changing the type size of the Bible Lesson

How can I make the type bigger in the online Bible Lesson?
Can I make the type size bigger in a downloaded PDF?

G. Concord Express

What is Concord Express?
How can I use Concord Express with myBibleLesson?


1. Definitions


App: Short for "software application." An app performs a specific function on a computer or mobile device. There are millions of apps available for Android and Apple devices, and you can use them for all sorts of activities like paying your bills, looking up words in a dictionary, or watching music videos. Rather than an app, myBibleLesson uses a home screen icon for the current Lesson page and the Download Lessons page. See “Is there a Bible Lesson app for my mobile device?” below for more information. 

Bookmark: A link to a web page that you can save in your browser for easy future reference. Bookmarks are a convenient way to navigate to websites that you visit often. To create a bookmark, look for a command like “create bookmark” or “add bookmark” in your browser’s Bookmark menu. (Internet Explorer refers to bookmarks as “favorites.”) Browsers such as Chrome and Firefox provide a tiny star icon that you can use to bookmark web pages, too. 

Browser: A software application on your computer, tablet, or smartphone that you can use to visit internet websites. When your browser is open, you’ll see a window on your computer, tablet, or smartphone screen. The window contains an address bar across the top for navigating to websites (for example, www.christianscience.com or www.csmonitor.com). Below the address bar, the browser window presents web page content (such as the FAQ page content you’re looking at right now).

There are different brands of browsers: Google Chrome, Safari by Apple, Microsoft Edge, Mozilla Firefox, Opera, and others. (Internet Explorer is still widely used but was discontinued in January 2016; it receives technical support from Microsoft only for version 11.) All browsers are periodically updated by their parent companies to provide better security and internet search capability. For the best performance, you should install the most recent version of a browser that is compatible with your computer’s current operating system.

Cookie: A small data file installed in your browser by a web site you’ve visited. Cookies store information about your website visits in order to recognize you as a return customer; they can keep you logged in to a website and track of your online preferences, and they remember items in your shopping cart. Please read myBibleLesson’s Privacy Policy for more information about cookies. 

Device: A desktop or laptop computer, tablet, smartphone, or iPod/MP3 music player. Tablets, smartphones, and iPod/MP3 players are also referred to as “handheld” or “mobile” devices. 

Dialog box: A small, temporary window that appears on your computer screen in order to provide commands or prompt you for additional information. A Print dialog box will appear, for example, when you direct your computer to print a document or web page. 

Domain name: The part of a URL that is purchased from a domain registry and is used to represent a particular website. For example, “christianscience.com” is a domain name while “christianscience.com/publications-and-activities” is a URL. 

Download: A method of transferring software or documents online from another computer or website to your own computer. You can download PDF files from mybiblelesson.com to your computer or mobile devices to read the Bible Lesson.

Home page: The “front door” to a website; the first page that appears when you enter a domain name (such as www.christianscience.com) into the address bar at the top of your browser. A home page usually contains navigation links that help direct you to other areas of the website.

Internet: A group of connected electronic networks that allow computers around the world to view and exchange information. 

Log in / login: In order to log in to your online accounts, you’ll need to use your login credentials such as a username or (email address) and password. 

Menu (or drop-down menu): A small list box that presents commands, navigation links, or download options within a browser. The list box appears when you click on or let your mouse hover over a menu name. On mybiblelesson.com, you’ll see the menus About myBibleLesson and Choose a Lesson on the navigation bar.

MP3 format: A type of compressed sound file that is used by most digital audio players. 

Navigation (tools): These are elements contained within a website that help you find specific information, files, and pages. Navigation tools frequently appear as buttons and links, but they can also be icons, image maps, bars, columns, and menus. For mybiblelesson.com’s navigation tools, please read the FAQs in the section “Choosing a web browser and navigating the Bible Lesson” below. 

Online: The internet environment. Websites offer their information, goods, and services online to consumers. If a computer is connected to the internet, it’s online. 

Operating system: The software that controls your computer’s basic processes and allows it to run program software and applications.

PDF: An acronym for “Portable Document Format.” A PDF is an electronic document that is created from a scanned paper document or a born-digital document. PDFs fix fonts, text, and images in position in a document so that these elements display correctly on different computers. You can open and read PDF files using free industry-standard Adobe Acrobat Reader software from Adobe Systems, Inc. for your Mac or PC. (Note: Acrobat Reader is not the same as Adobe’s companion product Acrobat Pro, which is used to create PDFs and is licensed for a fee.)

Search engine: Internet software such as Google Chrome, Apple Safari, Microsoft Edge, Internet Explorer, or Mozilla Firefox that allows you to search for websites and information on the internet. 

Streaming audio: A process that makes it possible for you to listen to an audio file online in real time rather than downloading and storing it on your computer. Streaming audio works by sending a continuous stream of data to your computer’s browser while you are in the process of listening to a sound file. 

URL: An acronym for Uniform Resource Locator, which is an internet address for particular page on a website. URLs contain a domain name but point to a website’s subpages. For example, http://www.christianscience.com/publications-and-activities/church-services in its entirety is a URL that contains the domain name www.christianscience.com. 

Website: A group of related web pages organized under a specific domain name. 

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2. FAQS


A. Bible Lesson editions


Which formats are available for myBibleLesson?

The Christian Science Quarterly Bible Lesson is available on mybiblelesson.com in PDF format. It is available in color or black-and-white, and can be read online or downloaded. Audio is available for eBibleLesson, but not for myBibleLesson.

What is the difference between eBibleLesson and myBibleLesson?

Both myBibleLesson and eBibleLesson are digital subscription products of the Christian Science Publishing Society, and they both present the full text of the weekly Christian Science Quarterly Bible Lesson. eBibleLesson is published for a general readership and is available in multiple formats, including HTML, In-Context, streaming audio, PDF, ePub, Mobi, and MP3.  myBibleLesson is geared toward youthful thinkers; it contains supplemental material to the Bible Lesson such as Bible notes, word definitions, and cartoons and is available only in PDF format. 

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B. Choosing a web browser and navigating the Bible Lesson


Which web browser should I use for myBibleLesson?

mybiblelesson.com is best viewed in the most recent version of the Safari, Chrome, or Firefox browsers. You can also use Internet Explorer, but myBibleLesson’s visitors have had occasional difficulty downloading and displaying site content using this particular browser. (Microsoft introduced its Edge browser in 2015 and it will eventually replace Internet Explorer.) If your computer runs on an earlier operating system (eight years or older), you may want to ask a technician which browsers (and which version of the browsers) are most compatible with your system software. 

How do I navigate the Bible Lesson online?

On myBibleLesson’s main navigation bar there is a drop-down menu (Choose a Lesson) and a link to the Download Lessons page that provide the current cycle of Bible Lessons to subscribers for reading online or for downloading to a device. The sidebar navigation includes boxes for each of the Bible Lessons in the current cycle, along with a box at the bottom of the sidebar navigation for Concord Express

Note: Some of the navigation bar and sidebar tools on mybiblelesson.com point to subscriber Bible Lessons and will not be available to you unless you’ve logged in to your account. 

How do I navigate the Bible Lesson on a mobile device?

On your mobile device, the Menu option corresponds to the website’s main navigation bar and the More option corresponds to the website’s sidebar navigation. The main navigation bar and sidebar navigation elements are described in the preceding FAQ “How do I navigate the Bible Lesson online?

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C. Subscribing, managing, and logging in to your myBibleLesson account


How do I subscribe to myBibleLesson?

Visit mybiblelesson.com, scroll to the bottom of the page, and click on the Subscribe link. In accordance with COPPA (Children’s Online Privacy Protection Act), you will be asked to provide your age (see the related FAQ below for further information). Then, a simple subscription form will appear that requires you to provide a credit card number and password to open a new account. 

How do I log in to myBibleLesson?

If you have an active subscription to myBibleLesson, you can log in to your account using your username (email address) and password. In addition to this, your browser privacy settings must be set to “accept cookies.” If you have blocked cookies in your browser, an error message will be displayed and you will not be able to log in to the website. Learn how to enable cookies in your browser. 

Once you’ve checked the Remember Me box and have logged in to the website, mybiblelesson.com will remember your computer and browser for 30 days. If you change browsers or visit mybiblelesson.com on another computer or device, you will need to log in again so that the changes will be remembered. 

I’m having difficulty logging in to my account / my account cannot be found. What can I do?

If you are unable to log in or have received the message “Sorry, we are unable to locate your account,” it may be due to one of the following reasons:

  • Your username was entered incorrectly (please be sure to use your email address as your username; it isn’t case-sensitive)
  • Your password was entered incorrectly. Your password is case-sensitive so you must enter it with the exact combination of upper- and lower-case letters that you used to register your account on mybiblelesson.com.
  • You’ve entered your credentials for eBibleLesson into the myBibleLesson website (these publications require separate subscriptions and online accounts)
  • You’ve included additional spaces in your username and password by copying and pasting them from another document. It’s best to type in your login credentials rather than copying and pasting them in.
  • Your browser is auto-filling your login credentials with out-of-date information. It’s best to type in your login credentials rather than letting the browser auto-fill them for you. You can also clear cookies to remove any out-of-date login credentials saved by your browser.
  • On an Apple device, your browser may automatically capitalize the initial letter of your email address and password. Your password is case-sensitive, so it must be entered exactly as you registered it with mybiblelesson.com. You’ll need to disable Apple’s auto-capitalization feature in order to proceed.
  • There may be a duplicate account for you in our system. Please contact us so we may correct this problem for you. 

Please note that If you have multiple email addresses and passwords and have forgotten which ones are associated with mybiblelesson.com, you can try logging in with each one of them without locking your account.  

How many Bible Lessons are available once I’ve logged in? 

A group of five Bible Lessons will be available when you log in to mybiblelesson.com (this week’s lesson, lessons for the three coming weeks, and last week’s lesson). You can find links to all of these lessons in the Choose a Lesson drop-down menu in the navigation bar, or in the weekly lesson boxes in the sidebar.

How can I cancel my myBibleLesson account?

From your computer:

  • Log in to mybiblelesson.com
  • Go to the Welcome menu (located in the upper right corner of myBibleLesson’s home page) and choose My Account
  • Enter your login credentials again
  • Your Account Summary page will open; click on the Cancel Your Subscription link in the right sidebar. 

From your mobile device:

  • Log in to mybiblelesson.com
  • Go to My Account (located in the upper right corner of the screen)
  • Enter your login credentials again
  • Once your Manage My Account page has opened, scroll past your Account Summary to find your account management options, including Cancel Your Subscription

How can I reinstate my inactive myBibleLesson account?

To reactivate your account, please go www.mybiblelesson.com, click Log In and enter your email address and password for your original account. If you have forgotten your password, just use the Forgot Your Password? link presented on the Log In page.

Once you’ve logged in, choose My Account from the Welcome menu in the upper right corner of mybiblelesson.com’s home page. Then, you must log in again with your email and password in order to see your account profile. Once this is done, look for the Restart Subscription link in the right sidebar, which will allow you to enter new information and restart your subscription. Then, a confirmation page with an ‘immediate access’ link will appear. We recommend that you promptly download the Bible Lessons that you will initially need through this link. Once you leave the confirmation page, you will not be able to log in to your myBibleLesson account again until your order is applied in our system. Generally, this takes 24 hours but it may take up to 72 hours in some cases. 

Mobile device users can reach their My Account pages through the Welcome menu located at the upper right corner of the screen. Then, please log in again, and scroll to find menu options (including Restart Subscription) at the foot of the page. 

If you have difficulty reactivating your subscription, please get in touch with us for further assistance. For security reasons, it is very important that you do not send your credit card information to us by email. Please transmit this information to us via phone or fax instead. You can reach our Customer Care Center by phone at 1-888-424-2535 (within the U.S.A.) or +1-515-362-7462 (for international English speakers) from 9:00 a.m. to 5:30 p.m. Eastern time (Boston time), Monday through Friday. You can reach us via fax at +1-617-450-2500. 

My credit card was declined. What should I do?

Your credit card can be declined if it has expired. If you receive a notice that your credit card has been declined, you will need to reactivate your myBibleLesson subscription. To do this, log in to mybiblelesson.com and go to your My Account page through the Welcome menu, then choose Restart Subscription from the right sidebar. Mobile users can find the Restart Subscription option on the My Account tab through the Welcome menu. 

Once your subscription has been reactivated, you will see a confirmation page which provides an ‘immediate access’ link to mybiblelesson.com. We recommend that you promptly download the Bible Lessons that you will initially need through this link. Once you leave the confirmation page, you will not be able to log in to your myBibleLesson account again until your order is applied in our system. Generally, this takes 24 hours but it may take up to 72 hours in some cases. 

If you have difficulty reinstating your subscription, please get in touch with us for further assistance. For security reasons, it is very important that you do not send your credit card information to us by email. Please transmit this information to us via phone or fax instead. You can reach our Customer Care Center by phone at 1-888-424-2535 (within the U.S.A.) or +1-515-362-7462 (for international English speakers) from 9:00 a.m. to 5:30 p.m. Eastern time (Boston time), Monday through Friday. You can reach us via fax at +1-617-450-2500. 

I forgot my password / my password doesn’t work. What should I do?

Go to the myBibleLesson Log In page and click on the Forgot Your Password? link. Once you’ve submitted your email address to mybiblelesson.com, we’ll send a temporary password to the email address associated with your account from our vendor address websub@buysub.com. When you’ve received this email, please log in to your mybiblelesson.com account immediately using the temporary password, go to your My Account page through the Welcome menu, and choose the Change Your Password option from the right sidebar. It is important that you use the temporary password we sent to you in the “Old Password” field. You must also identify your new password here to one that only you will know, before your temporary password expires. 

Mobile device users can reach their My Account pages through the Welcome menu located at the upper right corner of the screen. Then, scroll to find menu options including Change Your Password at the foot of the page. 

If our temporary password message doesn’t arrive in your email queue, please check your email program’s spam or junk folder for any messages from websub@buysub.com. To ensure that our email arrives in your queue, please add our vendor email address websub@buysub.com to your address book or list of contacts.

My email address doesn’t work / I need to update my email address in my account profile

If your email address isn’t allowing you to log in to mybiblelesson.com, please check to be sure that you’ve spelled it correctly (your email address isn’t case-sensitive in our system, so capitalized and lower-case letters will never be the cause of the problem). It’s best to type in your login credentials rather than letting your browser fill in its stored out-of-date information automatically. 

If everything is spelled correctly, then double check your records to be sure that you’re using the correct email address associated with your mybiblelesson.com subscription. If you don’t remember which email address is associated with your account but are certain that your password is correct, you can try logging in using your password with your different email addresses until the right combination is successful. 

If you are still unable to log in to your account, please contact us so that our team can look up your account and provide further assistance. 

To update your email address: Log in to your myBibleLesson account using the email address and password associated with it, and go to the My Account page through the Welcome menu at the upper right corner of your screen. Log in again using the email address and password associated with your account. On your My Account page, choose the Change Your Email Address option from the right sidebar and enter the new information for your account. Then, log out of your account and log back in using your updated email address, and make a note of your new login credentials in your own records. 

I’m not receiving my weekly email notification. What should I do?

First, check your email program’s spam or junk folders to determine whether your myBibleLesson notifications are being directed to these locations instead of your email queue. Subscribers with Gmail addresses should check the Promotions tab for myBibleLesson messages that have been routed there (you can re-route a myBibleLesson email to your Gmail queue by left-clicking, holding, and dragging it from the Promotions tab to the Primary tab; Gmail will prompt you to confirm that you would like to make this change permanent for all myBibleLesson messages). 

Notifications for myBibleLesson are sent each Sunday evening close to 8:00 (Boston time). If your myBibleLesson notifications do not appear in either your email queue or your spam or junk folders, you should take further steps to ensure that the notifications will be recognized by your email program. To do this, please add “myBibleLesson@email.buysub.com” and “myBibleLesson@order.buysub.com” to your address book or list of approved senders. 

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D. Reading the Bible Lesson online or on mobile


Can I read a Bible Lesson without downloading it?

Yes, myBibleLesson is available for reading online in its PDF format. The current week’s lesson is available to all visitors. Subscribers may log in to mybiblelesson.com for access to the five Bible Lessons available each week. 

Do I need special software to read myBibleLesson?

You can read the Full-Text PDF of the Bible Lesson in your web browser.  We also recommend that you download and install Adobe Acrobat Reader (unless it’s already available on your computer) and use this to read your downloaded lessons. Acrobat is free and it’s the industry standard for viewing PDFs. Mobile users can download the Adobe Acrobat Reader app from an app store suitable to their devices. 

Is there a Bible Lesson app for my mobile device?

No, but you can add a myBibleLesson shortcut icon to your mobile device’s home screen that will connect you with the current lesson and the Download Lessons page.

To add a shortcut icon to your iPad or iPhone home screen, navigate to the myBibleLesson page you would like to visit, click the Share icon and then select Add to Home Screen. On your Android device, open your browser’s Menu options and select Add a shortcut to home. (Depending on your browser, you may need to first bookmark the Bible Lesson page.)  

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E. Downloading the Bible Lesson


What are the general steps for downloading a Bible Lesson?

There are three ways that you can download a Bible Lesson once you’ve logged in to your account:

  1. Click on the Download Lessons link in the main navigation bar toward the top of the page. This will take you to a new page containing the current group of Bible Lessons with download options for each lesson in PDF format. You may wish to bookmark the Download Lessons page or add it to your mobile device home screen.
  2. Click on the Download Options button next to the lesson title on each Full-Text Bible Lesson page. As with the Download Lessons link mentioned above, you’ll find options here for downloading full-color or black-and-white PDFs of myBibleLesson.
  3. A second Download Options button can be found in the sidebar for each week’s Bible Lesson. For smartphone and tablet users, click the More tab to find sidebar content.

Depending on the settings of your device and browser, your downloaded file will either open automatically or be saved to a location you’ve selected on your computer.

If you have difficulty downloading a file to your computer, try right-clicking (control-click on a Mac) on the item you want and choose the Save Link As option. A dialog box will appear asking you to specify where you would like to save the file, and in what format it should be saved. 

How can I download, read and print a Bible Lesson PDF?

Follow the steps outlined in the previous question, “What are the general steps for downloading a Bible Lesson?” For PDFs in particular, it’s best to download to a folder on your computer’s hard drive (or download it to your desktop and then move it to a more secure location on your hard drive) where it can be opened by Adobe Acrobat or another PDF reader. While it is also possible to open a PDF using your browser, the browser may take awhile to fully process each page of a PDF before it will open the file. For your mobile device, you can download a PDF file directly to the device and and then use an app to open the file.

If you are having trouble downloading a PDF when using a mobile device, you may need to click and hold for a moment on the file you wish to download rather than clicking on it quickly. This click-and-hold action should open a dialog box with further download instructions.

Once you’ve downloaded a PDF, there are a few additional things to know about opening, reading, and printing the file:

  • Adobe Acrobat Reader is free industry-standard software for your PC or Mac that allows you to open, view, print, and make notes on a PDF document. (It’s a good idea to update Acrobat Reader from time to time to be sure you have a current version of the free software on your computer. You can update by opening Adobe Acrobat Reader, then going to Help > Check for Updates.)
  • Once installed, Acrobat Reader will open a PDF for you automatically on your computer when you click on the downloaded file. Then, you can read the document on screen and highlight passages or make notes. To print your PDF from your computer, open the document and then choose Print from the File menu. Or, simply right-click directly on the PDF and look for a Print option.
  • To read a PDF on a mobile device, log in to mybiblelesson.com and then select a color or black-and-white PDF option in the Download Options menu. The file should open automatically if you have Adobe Acrobat or another type of PDF reader app installed. If your mobile device and printer are equipped for wireless printing, you can also print the Bible Lesson PDF directly from your mobile device. 

How can I download a Bible Lesson PDF to my Kindle or Kindle Fire devices?

Kindle and Kindle Fire devices support the .pdf file format. To download Bible lesson issues to your Kindle or Kindle Fire, you'll need to email the related .pdf files from your personal email address to your Send-to-Kindle email address, following these steps:

Your amazon.com account:

  • Log in to your Send-to-Kindle account at www.amazon.com/myk (this account is established if you've registered your Kindle).
  • Click on your Account tab and go to Manage Your Content & Devices
  • Click on the Settings tab, and scroll down to Personal Document Settings. Your Send-to-Kindle email address will be listed here. Make a note of it.
  • Then, scroll down below Personal Document Settings to Approved Personal Document E-mail List. Your personal email address should be listed here. If it isn't, you can add it by clicking on the link Add a New Approved Email Address.

Your mybiblelesson.com account:

  • Next, log in to your mybiblelesson.com account. Download a .pdf of the Bible lesson you would like to send to your Kindle or Kindle Fire device. 

Your personal email account:

  • Log in to your personal email account and open a new blank message. Address the message to your Send-to-Kindle email address that you noted above. Attach the .pdf Bible lesson you downloaded from mybiblelesson.com to the message and send it. You can learn more about using your Send-to-Kindle email address here

Your Kindle device: 

  • Power up your Kindle device, go to Settings, and connect it to a Wi-Fi network (be sure that Airplane Mode is turned off). The Bible lesson that you sent from your personal email account to your Send-to-Kindle email address will automatically download to your Kindle device. Just tap on the "house" icon to see it with your other books.

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F. Changing the type size of the Bible Lesson


How can I make the type bigger in the online Bible Lesson? 

If you are reading myBibleLesson online, you can use your browser’s Zoom feature (look for this feature in the View menu) to magnify the PDF. 

Can I make the type size bigger in a downloaded PDF?

You cannot change the type size of the actual text on the pages of a downloaded PDF. However, you can magnify the entire document using the Zoom controls in the View menu of Acrobat Reader or your other PDF reader (for example, choose Zoom, or a percentage increase such as 125% or 150%, or look for a magnifying glass in the toolbar).  

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G. Concord Express


What is Concord Express?

Concord Express is a digital online study resource available on mybiblelesson.com and jsh.christianscience.com that connects its users with the entire text of the King James Bible, Science and Health with Key to the Scriptures, and other writings by Mary Baker Eddy. Concord Express belongs to the Concord family of products, which includes the Concord Desktop and Concord Online editions. All Concord products provide the same access to the Bible and Mary Baker Eddy’s writings, but with differences in features, format, and cost:

  • Concord Desktop: A DVD-ROM available for purchase and loaded onto your personal computer. No internet access is required. Includes a notebook and hymnal player.
  • Concord Online: A subscription-based website edition at concordworks.com for use with your personal computer. Internet access is required. Includes a notebook and hymnal player.
  • Concord Express: A free edition of Concord available on mybiblelesson.com and jsh.christianscience.com. Internet access is required. Concord Express does not include a notebook, and the hymnal book is available only to visitors who have logged in to their mybiblelesson.com or jsh.christianscience.com accounts.

How can I use Concord Express with myBibleLesson?

You can use Concord Express for citation searches or for general word or phrase searches. To begin, locate Concord Express on your computer on the lower right sidebar or on your mobile devices via the More menu. For citation searches, you can enter a single citation from the Bible Lesson into the Concord Express Search field and then click the Search button. It’s important to avoid entering the marker number preceding the citation, such as 1| Ps. 139:1, 7 or (1) Ps. 139:1, 7 -- just enter Ps. 139:1, 7.  

For word and phrase searches, enter your word or search term, and click or tap the Search button (or press your keyboard’s Return key). 

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